Filters, Internet Trolls & Fake Reviews: Does Yelp Help or Hurt Business?
Originally aired: Wednesday, July 17, 2013
Over a million business are on Yelp, and they cannot delete themselves even if they wanted to. Reviews range from the good to the ugly and some businesses say they get hurt from one star reviews. Rachel Belle interviewed three local restauranteurs about their experiences with Yelp and spoke with someone from Yelp's corporate office about their filter system.